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WattlepathSupports

Disability supports · Australia

Support that follows your decisions.

Wattlepath Supports works with NDIS participants on the ordinary, specific things that make a week work, at home, out in the community, and in the arrangements behind both. What we do is agreed with you first, written in plain language, and changed when it stops fitting.

Choose where to start

A young man in a wheelchair and the support worker walking with him along a tree-lined park path, both smiling.
Support is a relationship first. Photographs on this site are licensed images of people in everyday support settings, not participants we work with.

What you can hold us to

  • Every arrangement is written down in plain language before support starts.

  • You meet the people who will support you, wherever that is practical.

  • You can change, pause or end a support without explaining why.

Supports

Six kinds of support

Most people start with one and add another later. You do not need to know which one you want before getting in touch.

Read about all six

From first message to first shift

How working together usually goes

The longer version

  1. You get in touch

    An enquiry from you, a family member, or someone acting with your consent. You do not need a diagnosis, a plan number or a referral form to start a conversation.

  2. We talk it through

    A conversation about what you want support with, when it would help, and whether we are the right fit. If we are not, we will say so and help you look elsewhere.

  3. We put it in writing

    A service agreement in plain language: what support is provided, when, by whom, what it costs, and how either of us can change or end it.

  4. Support starts, and keeps being checked

    You meet the workers before support begins wherever possible. We review the arrangement with you and change it when it stops fitting.

We confirm whether we can support your area during that first conversation, rather than publishing a list of suburbs that may be out of date.

Choice and control

Four things we don’t negotiate

These are the working rules our team is held to. They shape how support is planned, recorded and reviewed.

  • You decide, we adjust

    Decisions about your support belong to you. Where you want someone else involved, you tell us who and how much.

  • Nothing about you without you

    You are part of every conversation about your support, including the ones with referrers and other providers.

  • Plain language, in writing

    Agreements, notes and changes are written the way we would explain them out loud, and shared with you.

  • Saying no is a normal answer

    You can decline a worker, an activity, a time or a suggestion without needing to justify it, and without it affecting your other supports.

A family walking together along a grassy path in a park on a sunny afternoon.

Community participation

Getting somewhere regularly is usually the hard part

Choir practice, a shift at work, a Saturday market, a class you have been meaning to try. Support is arranged around the thing you want to do, covering the timing, the travel and the first few visits, and steps back as it becomes familiar, if that is what you want.

Community participation support

Not sure where to start?

A support worker steadying an older man's walking frame as he gets out of a car.

Start with a message, not a commitment

Tell us roughly what you are after. We will tell you honestly whether we can help, and what would happen next if we can.

Make an enquiryRefer someone